by Devin Coldewey on October 28, 2009
Editors of Perseus Publishing: We've Got Blog: How Weblogs Are Changing Our Culture (****)
Malcolm Gladwell: Blink : The Power of Thinking Without Thinking
Donald A. Norman: Emotional Design: Why We Love (Or Hate) Everyday Things
Michael A. Banks: Blogging Heroes: Interviews with 30 of the World's Top Bloggers (***)
Charlene Li: Groundswell: Winning in a World Transformed by Social Technologies
Don Tapscott: Grown Up Digital: How the Net Generation is Changing Your World HC
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by Devin Coldewey on October 28, 2009
Posted on 10/29/2009 | Permalink | Comments (0) | TrackBack (0)
App Store Stories: One man's app. Three corporations. Lyrics 2 against the world.
by Erica Sadun (RSS feed) on Oct 28th 2009 at 8:00AM
When Joris Kluivers (@kluivers on Twitter) set out to write his Lyrics app for iPhone, he never intended to personally take on Apple, Sony, and Gracenote. Kluivers, a student at the Vrije Universiteit in Amsterdam, was just trying to get his foot in the App Store door, not go toe-to-toe with three media behemoths. The story of how he ended up navigating through the corporate bulwarks to eventually successfully publish his latest release, Lyrics 2 (iTunes Link), with the blessings of all three companies, no less, makes quite the App Store saga.
The initial version of Lyrics was simple. Kluivers collaborated with Moop.me, a programming cooperative, to build his application. Published this past May, Lyrics was the first application on the App Store to allow users to find and display song lyrics. Several other similar applications followed in the weeks after. Kluivers built the application around the LyricsWiki database. Featuring over 700,000 songs, the wiki provided easy access to a much-desired resource. It was exactly that access to a vast library of songs that caused the first of Kluiver's corporate challenges. Apple insisted on censoring his lyrics. Read on to learn more about what happened...
As you're probably well aware, Apple carefully guards its App Store offerings. So long as Kluivers provided explicit lyrics, allowing access to songs by big-name artists like Eminem & 50 Cent [NSFW lyrics here], Apple would not approve the application. This, of course, dated back to the era before age-specific ratings were introduced to App Store.So Kluivers complied, filtering out all explicit lyrics, and Apple gave Lyrics the green light. The application went live and users finally had access to the app. It wasn't long before those users started complaining. Many songs from artists who used non family friendly words weren't available-- just as Apple had requested.
The Easter EggTo respond to his users, Kluivers built in an option to disable the filter, allowing full access to the wiki's lyrics data. Apple rejected the update. The profanity filter had to stay in place. After consideration, Kluivers tried to balance the user requests with Apple's demands. He moved the filter option into an Easter egg, allowing the application to disable the filter but hiding that ability from the App Store reviewers. He started letting unhappy customers know about the existence of the secret workaround.
Word about the Easter egg spread. Eventually one user mentioned it in their App Store review. Wired picked up the story, interviewing Jelle Prins of Moop.me, the cooperative that helped build the application. Prins told Wired that "it would be technically possible for Apple to discover a hidden Easter egg, but it would require intense inspection." There's a much easier way for Apple to discover Easter eggs, though: reading about them on Wired. Which they did.
Apple's developer wrangler called Kluivers, to ask him to pull his application from App Store until he could resubmit it without the filter workaround. The call came about 5 minutes too late. Kluivers had already pulled the app. But his move to do so had nothing to do with Apple reviewers or Easter eggs. It was because of Sony.
Enter SonySony is a rights holder for many of the lyrics that were being used in the Lyrics application. Unknown to Kluivers, the LyricsWiki site he used was infringing Sony's copyright. His application, in turn, was using unlicensed content. Kluivers' agreement with Apple held him liable for that infingement.
The notice instructed Kluivers had to pull his app within 3 days; in actuality, he pulled his app within minutes. Kluivers was in New York City at the time of receiving that take down notice. He replied to Sony by e-mail and... was invited to discuss matters in person with a Sony licensing manager. He agreed.
Kluivers recalls, "We met in the Sony headquarters in New York City and all they could start with was, 'You guys have a big problem.'" Things went better from there. "It turned out he was a nice guy, just protecting his assets." Corporations are very protective of their copyrights. When Kluivers asked how he could legally license the lyrics, the Sony manager put him in touch with Gracenote.
Gracenote is the company when it comes to licensing music lyrics. Search online for 'Gracenote Lyrics Licensing' and you'll find story after story about deals with major companies like Radio Disney and Yahoo. An undergraduate student, Kluivers was anything but a big company, and his meeting with Gracenote bore that out. He was in no position to come up with the minimum six figures or so that Gracenote would need to provide lyrics licensing. For the moment, the Lyrics app was singing the blues.
Bringing Lyrics Back To LifeMobile music is, in fact, a big deal. That fact is becoming more and more apparent to big companies like Gracenote. So, after a few months when Gracenote got back in touch with him, Kluivers was shocked to learn that they'd be willing to work on a basis that even a small-time developer could afford.
"At first I thought there was no deal. But they called me and said they wanted to renegotiate and thought they could offer me a better deal I might be able to afford otherwise." Realizing they were missing out on App Store opportunities, Gracenote and Kluivers managed to hammer out a deal to change the pricing model to something more realistic for small businesses. Without going into details, Kluivers said, "I was able to afford it, even as a small developer."
Kluivers had a family friend, a corporate lawyer, look through the contract before signing. Within a few months of inking his name, he had rewritten the application from scratch, and submitted it to the App Store. Lyrics 2 [iTunes link] went live in the App Store this week, taking advantage of the new Gracenote licensing and offering unfiltered access to those lyrics using Apple's new age classification of 12+.
Lyrics 2I had a chance to test Lyrics 2 this week. Although it is still early days, the application provides instant access to the currently playing song's lyrics. The Gracenote database is not perfect -- it failed spectacularly on my search for the lyrics to the Broadway Show "The Drowsy Chaperone" -- but performed very well for most popular songs.
The US$2.99 application still has room to grow. In fact, I dumped quite a lot of feature requests on Kluivers when I chatted with him in preparation for this story. But what it does give you is excellent: proper lyrics for songs, and the comfort of knowing the rights holders are receiving their due. Simply designed and to the point, Lyrics 2 is well worth trying out, especially for those of us who like to karaoke while listening to our iPods.
It has been a long journey from the ill-fated Lyrics with its censoring issues, Easter eggs, and unlicensed data to the fully licensed Lyrics 2. Hopefully, Kluivers' story will provide an inspiration for the other small developers out there.
When I asked him if he had any specific advice for other small developers, he told me, "When you're negotiating with a big party, show them you are good at what you do." He advises bringing along sales numbers and emphasizing good design. It worked for him.
Posted on 10/28/2009 | Permalink | Comments (0) | TrackBack (0)
Google's Eric Schmidt on What the Web Will Look Like in 5 Years
Written by Marshall Kirkpatrick / October 27, 2009 2:11 PM / 6 Comments
Google CEO Eric Schmidt envisions a radically changed internet five years from now: dominated by Chinese-language and social media content, delivered over super-fast bandwidth in real time. Figuring out how to rank real-time social content is "the great challenge of the age," Schmidt said in an interview in front of thousands of CIOs and IT Directors at last week's Gartner Symposium/ITxpo Orlando 2009.
Garnter is the largest and most respected analyst firm in the world and much of what Schmidt said in his 45 minute interview was directed specifically at business leaders, but we've excerpted 6 minutes that we believe is of interest to anyone who's touched by the web.
Highlighted comments include:
- Five years from now the internet will be dominated by Chinese-language content.
- Today's teenagers are the model of how the web will work in five years - they jump from app to app to app seamlessly.
- Five years is a factor of ten in Moore's Law, meaning that computers will be capable of far more by that time than they are today.
- Within five years there will be broadband well above 100MB in performance - and distribution distinctions between TV, radio and the web will go away.
- "We're starting to make signifigant money off of Youtube", content will move towards more video.
- "Real time information is just as valuable as all the other information, we want it included in our search results."
- There are many companies beyond Twitter and Facebook doing real time.
- "We can index real-time info now - but how do we rank it?"
- It's because of this fundamental shift towards user-generated information that people will listen more to other people than to traditional sources. Learning how to rank that "is the great challenge of the age." Schmidt believes Google can solve that problem.
There's lots more in the full 45 minutes of Schmidt's interview, including a statement that a Google OS Netbook will be here in 2010, with HTML5 local caching for offline use.
That's the roadmap, though, that's guiding much of what Google is doing today. From Chrome OS to Google Social Search.
Does that sound like a compelling vision of the future? Not discussed were distributed social networking, structured data, recommendations, presence data and other factors that could complicate Google's plans. What do you think the web will look like in five years?
Posted on 10/27/2009 | Permalink | Comments (0) | TrackBack (0)
By Bill Snyder
Created 2009-10-22 03:00AM
Talk about David versus Goliath. A tiny Silicon Valley software vendor is taking on mighty Gartner, one of the technology industry's largest and most influential market research and consulting companies. The battle is playing out in a San Jose federal courtroom, where ZL Technologies is asking for $132 million in damages (plus even more in a punitive judgment), saying the research outfit damaged its prospects by ranking it in the bottom segment of its closely watched Magic Quadrant report. The MQ divides technology providers into different classes, with the bottom segment essentially forming a "do not buy" recommendation.
Sure, vendors complain all the time that Gartner or IDC or Forrester and their cousins do a crummy job and unfairly diss their products. Sometimes they have a point; often they don't. There are, after all, a lot of crummy products out there. But the ZL Tech lawsuit raises issues that have bubbled under the surface of the technology industry for years. Most significant, I think, is the common practice of selling research and consulting services to the very companies whose products it evaluates. (Disclosure: IDG, which owns InfoWorld, also owns IDC, a major technology research company that competes with Gartner.)
[ IT faces another information disconnect: Its big vendors' agendas often don't match IT's [1], as InfoWorld's Eric Knorr explains. | Keep up on the day's tech news headlines with InfoWorld's Today's Headlines: Wrap Up newsletter [2]. ]
"It's naïve to think that it doesn't matter [to a research firm] if a vendor delivers a huge chunk of revenue," says ZL Tech CEO Kon Leong. What's more, he says, vendors with big marketing budgets are unfairly favored by Gartner, and that stifles innovation in the industry. "Small innovative guys are running uphill against the Gartner wind," he told me.
Is market research protected by the Constitution?
Citing the company's policy of not commenting on pending litigation, a Gartner spokesman would say only that it believes the suit has no merit. But the company makes a very detailed argument in motions filed with the court [3], most interestingly claiming protection under the First Amendment's guarantees of free speech: "Whether plaintiff's opinions about its product are correct, comprehensible, or sincere has no legal significance; what matters is that the complaint fails to state a claim because it attacks opinions expressed by Gartner."
Not surprisingly, Gartner also disputes the notion that its ratings are arbitrary and biased, saying that Magic Quadrant rankings are based on "more than 1,000 conversations. We learn from these conversations not only why a client is choosing or has chosen a specific vendor, but why it did not choose other vendors that were on its shortlist."
At least one contention raised is beyond argument: Ratings by research firms matter. In particular, the Magic Quadrant is taken very seriously by enterprise IT departments evaluating products and services, and Gartner says a vendor's ability to market is a significant factor weighted in the Magic Quadrant rankings.
Here's an excerpt from Gartner marketing materials included in ZL Tech's complaint: "A vendor that builds a strong product but is unable or unwilling to also invest in marketing and sales to capture a growing base of customers will find itself unable to invest in future development."
Is that fair to startups and innovative smaller players? I'm not sure. But buyers certainly need to believe that technology vendors have staying power. No IT department wants to be stuck with an orphan product.
ZL Tech argues that because its major rival in the mail archiving market, Symantec, has so much more marketing muscle, it is rated higher by Gartner, severely damaging its business. ZL Tech also contends that its product is far superior to Symantec's, and its revenues, currently about $10 million a year, would be much larger if Gartner's rating had not scared off potential customers.
How about full disclosure of conflicts of interest?
In our conversation, ZL Tech's Leong argued that Gartner needs to tell vendors exactly how the Magic Quadrant scores are compiled. "The tech industry would benefit if Gartner were required to disclose more data in its evaluation process and disclose component scores, so vendors know exactly where they are lacking and by how much and take corrective action."
He also stated that there should be a better appeal process for vendors. Gartner does have an in-house ombudsman to handle disagreements, but Leong argues that a Gartner employee has a built-in conflict of interest.
And most important, in my opinion, Leong argues for full disclosure of conflicts of interest. "Gartner generates its revenues from payments made by the same vendors whose products it evaluates. Similar to the new rules now being imposed on financial ratings agencies on Wall Street, Gartner should be required to disclose the revenues received from the vendors it ranks."
The media's hands may not be clean
To be fair, there's reason for readers to be skeptical of product reviews and the like in the technology press. As Galen Gruman, executive editor of InfoWorld and a longtime tech journalist and former consultant, reminded me: "Much of the enthusiast (consumer) and vertical trade press is colored by its relationships with the vendors, from the unintentional 'we're all in the same boat' soft bias to the intentional 'favor the advertisers' hard bias. And we all know that some publishers do stories based on who advertises. That hurts us all, but readers have also gotten good at detecting bias as a result."
Plus, as someone who has worked in the business and technology press for 17 years, I can tell you that big companies like Microsoft, Apple, and Intel, as well as small fry, will on occasion retaliate against publications and writers they deem too critical by cutting off access. That is meant to shape coverage by at least quieting troublesome voices -- and that's harder to detect as a reader. Given such a problem, it's easy to see why in the research context that a small company such as ZL is frustrated that it becomes invisible in customers' buying decisions when a Gartner essentially reduces its voice.
I suspect that ZL Tech will not win its lawsuit, though I could certainly be wrong about that. But much more significant than the fate of one company are the larger issues raised in the case. Considering the importance of research to the health of the IT market, the questions of conflict of interest and implicit bias deserve the light of day. Maybe this case will start that process.
I welcome your comments, tips, and suggestions. Reach me at bill.snyder@sbcglobal.net [4].
This story, "Can you trust Gartner's 'Magic Quadrant' or other analysts' reports? [5]," was originally published at InfoWorld.com [6]. Follow Bill Snyder's Tech's Bottom Line blog [7] at InfoWorld.com.
via infoworld.com
Posted on 10/23/2009 | Permalink | Comments (1) | TrackBack (0)
Apple aims at patenting in-OS advertising
updated 10:15 am EDT, Thu October 22, 2009
Ad-supported Mac OS a possibility?
Apple has been exploring the possibility of embedding advertising within Mac OS X, or other platforms, a newly-published patent application reveals. Originally submitted in April of last year, the application credits CEO Steve Jobs and several other people with the invention. If implemented OS users would be presented with one or more ads, which would temporarily disable some aspect of the software before allowing people to continue on.
The ads would generally take the form of pop-up windows, appearing at predefined times, such as once an hour. Tracking data would then be collected, such as when an ad was displayed, and what response a user took. Images supplied with the application suggest options such as rating, sharing or repeating ads; OS users might also be able to temporarily delay ads, to avoid interrupting some tasks.
The purpose of burdening users with ads would be to offer an OS for free, or at least at a discount. In the latter case, users could pay to extend their time with software, or to disable ads completely. Control of ads in Mac OS X could be handled through a Menu Bar item, which might also display the amount of time remaining before the next ad appears.
via macnn.com
Great idea, make Mac OS with in-OS advertising available for non-Apple hardware.Those that don't want to pay the so called Apple premium can enjoy Mac OS X and pay with attention vs real dollars.
Posted on 10/22/2009 | Permalink | Comments (0) | TrackBack (0)
I have loads of cool apps on my iPhone so getting to create one of my own has been so much fun. This app of mine is going to help you shop for, prepare and cook all sorts of really tasty meals at home.
I've written 50 brand new recipes for this and each one takes about 20 minutes to get on the table. The recipes are broken into really easy stages with step-by-step photos so you really can't go wrong!
There's also over 90 minutes worth of video clips of me covering off loads of really useful kitchen skills from proper knife skills to cooking the perfect steak. So download it and get cooking!
Big Love
Jamie O xx
via jamieoliver.com
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Posted on 10/21/2009 | Permalink | Comments (0) | TrackBack (0)
Posted on 10/21/2009 | Permalink | Comments (0) | TrackBack (0)
Erick Schonfeld on October 21, 2009

Yesterday at the Web 2.0 Summit, Morgan Stanley Internet analyst Mary Meeker did her annual data dump slide presentation, this year focusing on the growth prospects of the mobile Web. As usual, there were 3 or 4 slides that really captured the trends she was talking about, particularly the ones around iPhone adoption and how that phone in particular is catapulting mobile Web usage into the mainstream.
You can see her full slide show below (all 68 of them), but let me pull out the three iPhone slides that helps put its growth into perspective. The first one above shows the growth of data traffic on AT&T’s mobile network. It is 50 times higher than it was just three years ago. I added two arrows to show when the first iPhone launched in June, 2007 and the iPhone 3G in July 2008.
AT&T saw massive pops in data usage following those two launches as consumers discovered the unadulterated mobile Web for the first time. And it is not just the iPhone. With the ubiquity of WiFi, the iPod Touch offers pretty much the same experience without AT&T’s monthly fees. Taken together, the adoption of the iPhone and iPod Touch is outstripping the early adoption the desktop Internet, as represented by AOL and Netscape in Meeker’s chart below. It is also outstripping the early growth of NTT Docomo’s imode, which was the most successful example of the first generation of mobile Web adoption in Japan.
The chart overlays the first 20 quarters of user growth for each product. Only eight quarters after launch, the iPhone and iPod Touch has more than twice as many users (57 million) as imode (25 million), five times as many as Netscape (11 million), and eight times as many as AOL (7 million) at a comparable points in their histories.

The iPhone/iTouch combo is also the fastest-growing consumer electronics product of all time. Its adoption ramp is even steeper than videogame consoles including the Nintendo Wii, Nintendo DS, and Sony PSP. The original iPod and Blackberry aren’t even in the same league.

via techcrunch.com
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Posted on 10/21/2009 | Permalink | Comments (0) | TrackBack (0)
Conde Nast Launches IPhone Platform With GQ App
Downloadable $2.99 December Issue Paves Way for Future E-Reader Ambitions
by Nat Ives
Published: October 20, 2009NEW YORK (AdAge.com) -- Conde Nast is introducing a slick platform for selling, displaying and enhancing its titles' regular print issues on the iPhone and iPod Touch. Issues rendered for the iPhone screen will sell as apps, starting with this December's issue of GQ, priced at $2.99 in the app store.
--> Users will be able to see every page as it appears in print as well as renderings of all the content tailored for display on the small screen. They will also be able to watch related videos, hear audio and visit advertisers' sites without leaving the app.It's a potentially significant step in print publishers' efforts to make something positive out of digital media. For one thing, the iPhone app puts Conde in position to play on new e-readers and tablets, the company said today. "If you can get here, you're ready to go there," President-CEO Charles H. Townsend said in a presentation to reporters. "That's what this is about."
It's also a promising development at Conde in particular. The company's longtime devotion to print ad pages and relative disinterest in other revenue sources left it fully exposed to the widespread collapse in ad spending. It has already closed five magazines this year and is now slashing budgets and staff at the survivors.
The new app platform, however, could help the company squeeze circulation and real ad revenue from digital. Because the apps will include all the editorial and ads that the print editions do, the Audit Bureau of Circulations will consider the apps to be paid circulation just like newsstand sales and subscriber copies. That's important because advertisers only want to pay for ad space in issues that the audit bureau defines as paid. But it's also a big deal because Conde wants the digitized versions of its magazines to command print ad rates, not the far lower rates seen online.
Magazines and software developers have eyed just this possibility for some time, but Conde seems to have delivered first. It said it developed the platform internally over the past three months.
What comes next depends on the response from consumers, but Conde hopes it will sell more versions of more regular issues -- on the iPhone as well as devices to come. "This iPhone is just one platform," said Sarah Chubb, president of Conde Nast Digital. "We plan to be, and generally try to be, anywhere our consumers are."
GQ's December issue reaches New York and Los Angeles newsstands on Nov. 18; Conde hopes to have the app available in the iTunes store the same day. Grey Goose and Gillette are the premier sponsors of the app, based on commitments to GQ and GQ.com.
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Posted on 10/21/2009 | Permalink | Comments (0) | TrackBack (0)
Features -->
Features Comparison -->Comparison Specifications -->Specifications What's in the Box -->What's in the Box enTourage eDGe™ Features
The enTourage eDGe™ e-reader screen is a spacious 1200 x 825 pixels, or 9.7 inches measured diagonally. This big screen makes reading e-books much easier than on smaller screens, reducing the number of page turns. It includes the advantages of other e-readers, with zooming capability, a glare-free screen, and the ability to read in sunlight. The enTourage eDGe™ e-reader uses e-Ink® technology, which lets you take notes right on the book you're reading. You can open a journal page, enter drawings with the stylus or text -- either by hand or using the virtual keyboard. Then it lets you save your notes and journals to the eDGe, to a server, or email them to your friends or classmates. The enTourage eDGe™ can read both ePub files and PDFs.
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Netbook Functionality
The enTourage eDGe™ color touchscreen is a whole netbook, ready to play movies or MP3s, organize your books, notes, and pictures, or let you instant message your friends. The screen is 1024 x 600 pixels, or 10.1 inches measured diagonally. You can view images from the e-book you're reading on the color display. You can open a virtual keyboard and type instant messages or emails. The netbook includes an audio recorder to capture lectures for later playback or sharing. It also has a video camera to record still images or movies as MP4s or 3GP files. You can plug in headphones or a microphone or use the built in speaker and recorder.
The netbook functionality comes with web browsing, audio/video record and playback, an email function and contacts list, a calculator, an alarm clock, and a library function to manage your books and files. The enTourage eDGe™ uses the Google® Android® operating system, so you can add other applications you need.
Communications
The enTourage eDGe™ has built in WiFi®, plus optional 3G capability using an EVDO or HSDPA mobile modem. You can quickly download e-books, send an email, browse the web, or combine your notetaking, emailing, and browsing, all from one device. The eDGe also includes BlueTooth® capability to add an external keyboard.
Thousands of Books in under 3 Pounds
The enTourage eDGe™ weighs in at 2.5 pounds, and is 8 1/4 by 10 3/4 by 1 inch, closed. You can easily carry thousands of books with the built-in 3 GB of usable memory. You can use an SD card or a USB flash drive to add to the storage, or move files to and from your MP3 player, your phone, your PC, even your camera.
Go Study (or Play) All Day
The enTourage eDGe™ was designed to let you go all day without recharging the battery. The lithium ion polymer battery can last up to 6 hours of use without recharging. One of the big advantages of the enTourage eDGe™ is that the battery can be replaced if it's ever necessary. And that lets you keep a spare on hand, if you want to have a backup for busy days.
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Posted on 10/21/2009 | Permalink | Comments (0) | TrackBack (0)